All reviews / In-person courses / 4 hearts
Hands-on baby and child first aid courses in Melbourne, Brisbane, Sydney, Adelaide and Perth, plus private courses run in your own home.
5 out of 5 · 1,404 verified reviews
course broken down very well
Hi Kyah! 🌸 Thanks so much for your lovely review! 😊 We're so happy to hear the course was broken down well for you. 📚 You should feel really proud for taking the time to be ready and able to help your little one in an emergency. 💖 Thank you for supporting Tiny Hearts! 🙌
Great course!
Thank you so much for your great review, Britt! 😊 We're so happy to hear you found the Melbourne Public Course very informative! That's exactly what we strive for 🙌 We're so proud of you for taking this important step to be prepared. Thank you for choosing Tiny Hearts 💛
As a grandparent, I thought I was aware of most things, but learnt a lot. Thanks Laura, amazing ✅
We love this so much, Natalie! 🥰 What a beautiful thing to do as a grandparent, taking the time to learn and be prepared for your grandchild! Laura is such a gem and we are so glad she made the experience so valuable for you. 💛 It is never too late to learn something new, and knowing you are ready and equipped to help your little one is the most wonderful gift. Thank you so much for your support of Tiny Hearts! 🌟
Good course, instructer was good also.
Hey Brian, Thank you so much for taking the time to share your feedback! I'm so happy to hear that you enjoyed the course and that our instructor made such a positive impression on you. Thank you for choosing Tiny Hearts! ☺️ Warmly, Nikki xx
Great course for those who don’t have a lot of experience in first aid and also for expecting parents / grandparents. The course covered some great topics and I’d recommend it!
Hey Rochelle, Thank you so much for your wonderful review! It's fantastic to hear that you found the course so valuable. Whether you're new to first aid or an expecting parent or grandparent, this knowledge is so important. I am so glad the topics we covered were helpful and that you'd recommend it to others ❤️ Warmly, Nikki xx
I found this course useful even though I’m a teacher and have done many first aid courses. It was helpful to learn about infants. The only thing I’d recommend is investing in some comfortable chairs. As a pregnant person, having to sit on a hard chair for 4+ hours during the course led to a lot of pelvic pain and prevented me from being able to concentrate.
Hi Merjam, Thank you for taking the time to share your feedback about our Public Course. I'm delighted to hear that as an experienced teacher with previous first aid training, you still found value in our specific content - this is exactly what we aim for when designing our courses. I sincerely apologise for the discomfort you experienced with the seating, particularly during your pregnancy. Your feedback about the chairs is very important to us, as we want to ensure every participant can focus entirely on the learning experience without physical discomfort as a distraction. I will be sharing this feedback with our team to look into more comfortable seating options for our venues. Thank you for choosing Tiny Hearts for expanding your first aid knowledge. Warmly, Nikki xx
Very clear and engaging course.
Hi Kathryn, Thank you for taking the time to share your feedback! I'm delighted to hear that you found the session both clear and engaging - these are two key elements we specifically focus on when delivering our training. We strive to ensure every participant walks away feeling more confident and well-informed through our engaging teaching approach. Thank you for choosing Tiny Hearts! 😊 Warmly, Nikki xx
A thorough first aid lesson brought to us by James, this is a great way to stay alert and be prepared to help anyone who is in need.
Hi Christina, Thank you for taking the time to share your feedback! I'm delighted to hear that James delivered a thorough lesson that has left you feeling prepared to handle emergency situations. We specifically designed our courses to provide comprehensive, accessible training that equips parents and caregivers with the confidence and skills to help others when needed. It's wonderful to know that this approach resonated with you. Thank you for choosing Tiny Hearts. Warmly, Nikki xx
Very helpful for first time parents and non first aiders.
Hi Janice, Thank you for taking the time to share your feedback about our Melbourne Public Course. We specifically design our courses to be accessible and comprehensive for parents at all experience levels, ensuring everyone walks away feeling more confident and prepared. It's wonderful to know that this approach resonated with you. Thank you for choosing Tiny Hearts for this important step in your parenting journey. Warmly, Nikki xx
My partner and I a great experience with Tiny Hearts Education in preparation for our baby. The hands-on learning approach was incredibly helpful and allowed us to truly grasp the material in a way that boosted our confidence. We really appreciated the resources provided throughout the course. They offered clear, easy-to-read overviews of everything we learned, plus additional materials to dive deeper. This made the learning process even more enriching and manageable. Overall, I’m grateful for the opportunity and highly recommend Tiny Hearts Education to anyone looking to expand their knowledge on how to look after their little ones in an emergency.
Hi Linn, Thank you for taking the time to share your detailed feedback about your experience with us. I'm thrilled to hear that both you and your partner found the hands-on learning approach valuable and confidence-boosting. It's wonderful to know that our teaching methods and resources resonated with you, particularly how the materials supported your learning journey both during and after the session. We deliberately structure our courses and supporting materials to ensure parents like yourselves feel empowered and well-equipped. Your recommendation means so much to us, as our mission is to ensure as many parents as possible feel confident and prepared to handle emergency situations with their little ones. Thank you for choosing Tiny Hearts for this important preparation in your parenting journey. Warmly, Nikki xx
Session was very informative covering a range of topics. At the end was disappointed it was “sped up to get us out early” while we covered all the content, delving into questions to test knowledge like was done earlier on would have been preferred as we all had signed up knowing the duration, so was no need to rush it. However still a worth while session to attend for sure.
Hi Stephanie, Thank you for taking the time to share your feedback at one of our public courses. I'm pleased to hear that you found the session informative and valuable overall. I appreciate your feedback about the pacing towards the end of the session. You make an excellent point about maintaining consistent engagement throughout, particularly with knowledge-testing questions. This insight helps us maintain and improve our high standards of education. I will be sharing this feedback with our education team to ensure we deliver a consistently engaging experience throughout the entire duration of future sessions. Thank you again for choosing Tiny Hearts and for helping us grow and improve. Warmly, Nikki xx
Course content and educator were great! Only “negative” / feedback that I’d like to comment on were the chairs were very uncomfortable, especially when sitting for so long and it was very hard to get onto the hard concrete floor for the practical part as I’m 34 weeks pregnant. Some cushions to kneel on would have been amazing.
Hi Tahlia, Thank you for the feedback! I am happy to hear that you found the course content and our educator wonderful. I really appreciate you sharing your experience regarding the seating and getting onto the floor – I understand how uncomfortable that must have been, especially at 34 weeks pregnant. I am definitely going to look into providing cushions or other options with my team and the venue that hosts us to make the practical component more accessible and comfortable for everyone. Thanks again for bringing this to my attention; it's invaluable feedback for us. Warm regards, Nikki xx
It will be good to know the causes of symptoms too. That will help with memory.
Hi Simon, Thank you for your valuable feedback on our course. Your suggestion to incorporate information on the underlying causes of symptoms is insightful and greatly appreciated. I will consider your suggestion with the team and explore ways to integrate information on symptom etiology. Your feedback will help us provide an even more enriching learning experience for our community :) Warm regards, Nikki
We did this course when our baby was 4 months old. I wish we’d done it earlier. It equipped us with lots of info but found it quite overwhelming to receive such volume in one sitting. I was glad to have the book to take home as a reference when we’re in a pinch and potentially stressed and not thinking clearly to refer to. I hope we never have to use it but I do feel better knowing I have it there if I do need it. The course was run by a young doctor in training, he was great - was clear and concise and empowered us with accessible language and hands on practical experience. Would recommend. It’s not very affordable though you can’t put a price on your child’s safety but times are tough, so it’s a bit of a big expense especially if multiple people from the one household want to attend. I got ours on sale. Recommend doing the same if you can.
Hey Carla, Thank you for taking the time to share your feedback on our course. I'm delighted to hear that you found the content informative and that our educator Joe provided a clear, concise, and empowering learning experience. I appreciate your insight regarding the volume of information covered in one sitting. This feedback is invaluable as we continuously strive to enhance our course delivery and ensure an optimal learning experience for all our parents. I'm glad that you love the handbook - it's such a great resource to have on hand at home! Regarding the affordability aspect, we understand the financial constraints families may face, especially during challenging times and I agree with you that you can't put a price on your child's safety. Thank you again for choosing Tiny Hearts. With love, Nikki
Very informative for a young dad
Thanks so much for your review, Reece! So happy to hear you found the course informative. Wishing you all the best on your parenting journey. Best, Nikki
Engaging and insightful, Rach’s energy made it a lot more fun then the generic ol first aid courses.
Hi Danielle, Thank you for your wonderful feedback on our course! I'm delighted to hear that you found it engaging and insightful. Your feedback means the world to us as we continuously strive to deliver the best possible solutions for parents like yourself. Warmly, Nikki
Thoroughly enjoyed attending this course. Very informative.
Thank you so much Maddie, I am so glad you loved the course. Best, Nikki xx
It was amazing having Tiny Hearts present the first aid course at our home. The information was exactly what was needed and the educator was kind and helpful. I did find that there was a lot of information to set into the time and some things had to be rushed but the take home handbook was amazing to reread and gain further info where I needed it.
Hi Jes, We're delighted that you found the information valuable, that our educator provided a kind and helpful learning experience, and that the First Aid handbook served as a useful resource for reinforcing the learning at your own pace. Your insight regarding the pacing of the course is greatly appreciated. Your feedback is invaluable as we continuously strive to enhance our course delivery and ensure an optimal learning experience for all our participants. We appreciate you being a part of our community. Thank you for choosing Tiny Hearts. Warm regards, Tiny Hearts Team
I feel very empowered by practising CPR, great to get all the important apps and phone numbers. ( have already shared with people at work.) It was difficult to find the pages in the book as they were in different order as the course info. Had hoped to have seen some fruit , nuts , biscuits or anything to eat for the price of the course. Happy I did it.
Hi Alexandra, Thank you for taking the time to share your feedback on our course. We're delighted to hear that you feel empowered after practicing CPR and found the provided resources helpful. We appreciate your feedback regarding the difficulty in finding the corresponding pages in the book. This insight is valuable as we strive to create a seamless learning experience. We will ensure this is passed onto our team to review the course materials to ensure better alignment between the course content and the book's organisation. Additionally, we hear your suggestion about providing refreshments or snacks during the course. While we aim to offer a comprehensive learning experience, we will explore ways to incorporate refreshments or a small snack break to enhance the overall experience for our participants. Thank you again for your support and for being a part of the Tiny Hearts community. Your feedback helps us identify areas for improvement and deliver a more valuable experience for our customers. We're grateful for your insights and look forward to implementing these enhancements. Warm regards, Tiny Hearts Team
Quite expensive in comparison to other in person first aid courses. However, it was super informative and helpful. Got a discount code for first aid kits but then website didn’t have any available. I would recommend to others however I do this it was a bit expensive.
The Tiny Hearts first aid course was very informative. However I was disappointed that the CPR baby dummies we dolls not proper CPR babies that click when your perform CPR. It’s hard to tell if you are using the correct technique when you are doing cpr on a doll.
My husband attended the course. We have a 2yr old and a 4 month old. He has attended BLS years ago and felt a lot of this was already covered in that. He also said that having a 2yr old already we had experienced many of the scenarios already. He did take a few things from it but overall felt as though he didn't get much from it unfortunately and that the presenter just read out of the book you get so you could just do that instead of attending
Hi there, Thank you for taking the time to share your husband's experience with our course. We truly appreciate your honest feedback, as it helps us understand how we can better serve our participants. I'm sorry to hear that your husband didn't find the course as beneficial as you’d hoped. We understand the importance of delivering content that is both engaging and informative, especially for individuals with previous training experience. To address your concerns, we'll be reviewing our course materials and instructional methods to ensure that we are providing unique and valuable insights. Thank you for being a part of the Tiny Hearts community. If you have any further questions or if there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, Tiny Hearts
The course info is good. However, towards the end of the face to face course was rushed when would've been great to have the time to cover them. Would be easier for the book pages to be in the same order as the presentation slides! 4 hours is not enough when every few minutes someone adds inputs! It's great that we have hard copy book and have unlimited access to online course. Thanks
A little on the expensive side in comparison to other business providing the same service and against whats learnt Excellent teacher, great to have a smaller class.
It was good we did need to tell her to go slower as she kept speaking as if she was racing a train but very informative. I wish the in person one allowed kids, because that's why we needed to do it.
We registered for this course as it was the most extensive out of the ones available in Adelaide and covered the most topics. Overall it was great, the instructor was very knowledgeable and the information was useful. However, the allocation of time between topics should be revisited - for example, most attendees indicated they were interested in learning about choking and yet this topic was rushed through at the end, while less important topics (e.g. pain relief) were allocated far too much time in my opinion. Also, it might be worth reinforcing in your reminder emails that if people are unwell they should stay at home - we were in a fairly crowded room with multiple people who were clearly unwell, which is quite distressing with so many pregnant women present.
The instructor was fantastic and made it easy to listen to her for the whole time. I really struggled to read the slides sitting on the side with the sun glare - please consider not using a white font on a pastel background. Also the last 40 mins was incredibly rushed and I don’t feel like I was able to get much from that last section. There is online resources for refreshers but not sure the content is worth paying double other child first aid courses. The CPR section and choking sections which were most important to me were covered very thoroughly thank you.
Coursework was very comprehensive. The person delivering the program was so excellent. Unfortunately the session was due to finish at 1pm and it ran over. I missed out on the entire 5th part of the session (respiratory issues) as I had to leave on time at 1pm. I would have loved to stay but couldn’t on this particular day. I feel like I missed out on crucial information due to the time discrepancy and feel a bit short-changed. I would suggest that the information regarding the session times should reflect a longer period e.g. 9am-2pm, with an early finish being a bonus. Thank you so much for all your work!
The session was very interesting and great to do. It was held in such a beautiful location. My only complaint is they did not have enough dummies for everyone to be doing something at the same time. Otherwise, it was fantastic and worth it.
The course was good and provided us with the confidence to help in a situation. Unfortunately we had to rush through some important information at the end due to time and didn’t get to practice with some items available. Our trainer was informative and we definitely learnt a lot. Thank you
Good course that covers range of hazards. I left feeling more confident that I had a baseline level of knowledge should I need it. Many of the lessons very practical. The thing that would make it 5 stars would be: 1) more explanation of “why” certain protocols. (Eg not just no tweezers to remove stings, tell us the reason why no tweezers as this will help me understand better to apply the principle) 2) it would have been helpful to receive a workbook for the course in person so I could take notes. But I’m sure the online reference guide will help anyways
The course was very informative even though it was a lot of information. The course went over a little so was a long day (especially if your pregnant) I feel it would be great to have a few more of the quiz questions and scenarios that ask the students what would you do in this situation as it helps to apply the information you learn on the day - otherwise was a great course that covered all I was looking to know
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